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Bust That Bank
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Take A Stand ,
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produced by Trippi, McMahon and Squier for the Credit Union Campaign for
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Consumer Choice.
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Increasingly, political
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consultants are moving from pushing candidates to pushing issues, a change that
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is unlikely to meet with universal approbation. Take A Stand is the
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creation of political consultant Steve McMahon on behalf of credit unions. At
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issue is legislation that would undermine the unions' federally
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endorsed/guaranteed/protected competitive advantage over conventional
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banks.
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The spot uses a tactic
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common among candidates who don't want to take the in-your-face-negative route.
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Its strategy is "comparative": Affirmation moves seamlessly into attack; the
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positive sets up the negative.
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The message is explicit from
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the get-go: "Big banks" are bad banks, the high-cost alternative you don't need
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to settle for. The option, already availed of by "70 million Americans" just
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like you, is ... the credit union. The initial visuals are fuzzy and sweet, and
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ring newish variations on familiar themes of family and friends, companionship
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and security. Though the family gathered around the table in this Ozzie and
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Harriet update is stolidly suburban, it comprises Asians; though the spot
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proffers a squishily trite bedtime-story shot, it does so with an explicit nod
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to the minority family, an implicit nod to the minority parent.
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With their "low rate loans,"
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credit unions let the American family bite off their bit of the dream, be it
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new wheels, new digs, or a college degree. The spot serves up a sanitized,
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sitcom version of the grand melting pot; the images of diversity are carefully
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calibrated, almost disingenuously casual. We've seen the Asian family clustered
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around cake, and we've seen the black mother reading to her child. We also get
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the picnicking towheads, the strolling seniors, the black graduate.
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Now the nub: the entirely
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credible complaint that big banks levy higher ATM fees. Focus groups have
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identified this as a pet consumer peeve, and Take A Stand urges viewers
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to do just that. The visual limns an urban skyline, superimposing a sinister
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message--"Now the big banks want to take away your right to join a credit
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union"--over an unsourced headline: "Tell banks to back off." Chyron and
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narrative alike tap the eons-old, morally loaded distinction between concrete
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jungle (home to "the malefactors of great wealth," as Theodore Roosevelt dubbed
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monster corporations) and Walden wood (or its '90s version, the manicured
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burbs). And you're given an 800 number, which is left on-screen through the
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succeeding scenes. The sponsors of the spot really want you to make that
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call--after which you'll be patched through to the office of your senator or
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representative, your name added to a petition, and so on. After all, there are
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several issue-advocacy techniques designed to show members of Congress your
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"grassroots support."
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The end is even sweeter, and
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pairs clasped hands: the grown-up hand and the kiddie hand; the black hand and
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the white hand, and so on. So what if the narrative is a tad cluttered by all
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the calls to action? It's to Steve McMahon's credit that Take A Stand 's
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populism is entirely palatable. The proof of its success, however, may well lie
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in the length of that petition.
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--Robert
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Shrum
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