Support

We provide excellent support for our customers. If you run into a problem, read our extensive documentation, check online forums and chatrooms or create a support ticket.

CoCalc Community Support
There are many ways to discuss CoCalc with the community. Chat on Discord, start a GitHub discussion, view our Twitter feed, subscribe to the mailing list, read the blog, browse our source code, and more.
Create a New Support Ticket
If you are having any trouble or just have a question, create a support ticket.
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Status of Support Tickets
Check on the status of your support tickets.
Request a Live Demo!
If you're seriously considering using CoCalc to teach a course, but aren't sure of some of the details and really need to just talk to a person, fill out this form and request a live video chat with us. We love chatting (in English and German), and will hopefully be able to answer all of your questions.