CoCalc - Third Parties Statements

CoCalc uses a number of third party providers and services. For each of them, we link to further policies, explain the purpose and use case, and which data is shared.

• Google Cloud Platform by Google Inc.
• Google Compute Engine: running the online service (data processing and security terms)
• Google Cloud Storage: saving various files, project archives, and backup
• part of us/eu privacy shield
• Google Analytics by Google Inc.
• usage: basically sets a cookie to help understand usage
• terms of service
• opt-out plugin
• reCAPTCHA
• usage: fraud and abuse protection
• Terms of Usage
• Privacy Policy
• Zendesk
• usage: support tickets
• shared: name, email address, account id
• privacy policy and eu data protection
• us/eu privacy shield
• Stripe, Inc.
• usage: payment processor
• shared: name, email address, subscription data, account id
• privacy policy and privacy shield information
• Credit card information and associated data is only stored by Stripe
• us/eu privacy shield
• Jitsi Video Conferencing
• usage: embedded video conferencing
• shared: no personal data is shared
• privacy policy, the service is run by Atlassian
• us/eu privacy shield
• Gravatar by Automattic
• usage: avatar images
• shared: email address
• NOT used by CoCalc in any way unless user explicitly requests it.
• privacy policy
• us/eu privacy shield
• Google GSuite
• usage: email communication
• GSuite security
• shared: name, email address for emails sent or received by SageMath, Inc.
• Cloudflare
• usage: DDOS protection, i.e. manages data traffic from and to the cocalc.com service
• shared: no structured user data is shared with them
• GDPR info
• us/eu privacy shield
• Backblaze
• usage: additional backup for emergency situations
• Backblaze Privacy Notice and Data Processing Addendum
• Sendgrid (twilio)
• usage: email backend (transactional, e.g. welcome, password resets, ...)
• shared: email address
• Privacy Policy
• GDPR Information
• Amazon AWS
• usage: secondary email backend (transactional, e.g. welcome, password resets, ...)
• shared: email address
• Data Privacy Notice
• GDPR Information
• OpenAI
  • Answer questions about CoCalc functionality on the landing pages.
  • Internal cocalc chat that explicitly mentions @chatgpt.
  • GDPR Information
  • Data Privacy

Questions?

Please contact us at [email protected] if you have any questions about our Third Parties.

Changes

• March 16, 2023: added openai.
• September 15, 2021: removed appear.in, which we no longer use.