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Monopoly Shopping
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Microsoft is paying me to
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write this column. Does that affect my objectivity? I don't think so, but I
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might be wrong. Fortunately, it doesn't matter. I'm not asking for your trust.
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I'm going to lay out a simple logical argument that you can check for yourself.
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The argument stands or falls on its own merits.
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In other
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words, I aim to occupy the same high ground claimed by Abraham Lincoln in his
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sixth debate against Stephen A. Douglas:
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If you have ever studied
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geometry, you remember that by a course of reasoning Euclid proves that all the
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angles in a triangle are equal to two right angles. Euclid has shown you how to
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work it out. Now, if you were to undertake to disprove that proposition, would
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you prove it to be false by calling Euclid a liar?
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I am
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prepared to go Lincoln one better and to assert that you could not prove
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Euclid's proposition to be false even by calling him a Microsoft employee.
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Now, then, let's talk about Web browsers. More
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specifically, let's talk about what will happen if Microsoft extends its
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operating system monopoly into the browser market as the Department of Justice
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claims it is trying to do. Microsoft denies that intention, claiming it bundles
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browsers with operating systems only to take advantage of technical
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synergies.
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Who's
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right about that one? I have no idea. Well, OK, I have some ideas, but they're
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probably no better informed than yours. Instead, I want to ask a related
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question, one that is central to this whole affair but has been almost entirely
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ignored in the dozens of op-ed pieces that have cropped up over the past couple
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of weeks. Namely: Would a Microsoft browser monopoly be good or bad for
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consumers?
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Well--good or bad compared with what? What is
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the alternative to a Microsoft browser monopoly? There are several scenarios
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you might envision. One is an eternal competition between Microsoft and
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Netscape, each striving to capture market share through innovation. The upside
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of that scenario is that browsers would get better; the downside is that
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innovation uses a lot of resources that might be better employed elsewhere.
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It's not clear whether the benefits of that competition would outweigh the
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costs, or vice-versa.
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Another
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alternative to a Microsoft monopoly is a Netscape monopoly. Which of
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those would be better for consumers? Your gut response to that question
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is likely to depend pretty heavily on whose software has caused you the most
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recent frustration. For the record, my own level of frustration with
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both companies' products is so high that I don't run Windows 95
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or Netscape Communicator. But let's you and I try putting aside our
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individual peeves and recasting the question at a more abstract level. Assume,
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for the sake of argument, that there will be only one browser and that its
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quality will be the same regardless of whether Microsoft or Netscape supplies
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it. Then should you, the consumer, care who supplies it?
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Under those assumptions, there's an unambiguous answer: You
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should root for Microsoft. Give me a few paragraphs, and I'll explain why.
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Windows 95
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costs about $90 at my local computer superstore. Why doesn't it cost more?
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Because, despite its monopoly power, Microsoft remains subject to the laws of
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the marketplace. At a higher price, too many customers would walk away. (If you
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doubt a small price increase would significantly affect the sales of Windows
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95, you must conclude Microsoft is undercharging out of either foolishness or
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generosity--neither of which is terribly consistent with the way the Justice
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Department and the public at large think of Microsoft.)
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In fact, every time Microsoft raises the price
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of Windows 95, it gets punished twice. First, it loses sales of Windows 95.
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Second, with each of those lost sales, it loses a potential user of Internet
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Explorer. For example, if Microsoft has half the browser market, then 2,000
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lost Windows sales imply 1,000 fewer users of Internet Explorer. (This assumes
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people who don't buy Windows won't need a browser.)
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You might
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ask why Microsoft is "punished" by the loss of an Internet Explorer user, given
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that Internet Explorer can be downloaded free. The answer, of course, is that
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in the long run, it won't be free. Even when it comes packaged "free"
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with Windows 98, you'll really be paying a combined price for the operating
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system and the browser, which will surely be higher than the price Microsoft
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would charge for an operating system alone.
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Now think what would happen if Microsoft had a monopoly in
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the browser market. The second punishment would be doubled--2,000 lost Windows
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sales would mean 2,000 lost Internet Explorer sales, not 1,000. That's good
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news for consumers. Give Microsoft a monopoly on browsers, and you'll intensify
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the downward pressure on the price of its operating systems.
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In fact,
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the same kind of pressure works to lower browser prices too. Just as a doubly
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monopolistic Microsoft would be reluctant to raise the price of Windows 95 for
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fear of losing Internet Explorer users, it would be equally reluctant to raise
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the price of Internet Explorer for fear of losing Windows 95 users (who might
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not be willing to invest in a computer at all if the price of browsers is too
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high). Of course prices will still rise and fall in response to other
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forces--but they will never rise as high under a dual monopoly as they would
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under two separate monopolies.
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That doesn't prove that a Microsoft monopoly
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beats any alternative. But it does prove a Microsoft monopoly beats a
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Netscape monopoly, assuming the companies provide products of comparable
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quality.
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I promised to make an
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argument that would stand or fall on its own merits, and I claim to have
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fulfilled that promise. You can judge the argument for itself, and it doesn't
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matter who else has endorsed it. But I do want to mention for the record that
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it has a lot of endorsements. In economics textbooks, it is commonplace to
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observe that vertical integration of monopolies tends to reduce consumer
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prices--for essentially the same reasons I've given in this column. That
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observation wasn't always commonplace, but it has been for nearly 20
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years now--ever since one Robert H. Bork forcefully called it to economists'
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attention. (In my own textbook, the discussion of this issue is peppered with
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quotes from Bork.) In his recent public statements, he has skirted this issue
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entirely. Of course, Netscape pays him a lot more than Microsoft pays me.
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